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Terms and Conditions

Terms and Conditions

Transylvania Investigations Service® is a full service investigation company, specializing in business intelligence, corporate investigations, and intellectual property protection. Services include due diligence, competitive intelligence, fraud investigation, asset tracing and surveillance.
We assume that as a client of Transylvania Investigations Service®, you have read and agreed to our terms and conditions before requesting our services. Transylvania Investigations Service® reserves the right to amend or remove parts of its “Terms and Conditions” from time to time. Such changes will be posted on It is the responsibility of the client to remain current with these updates.


These terms set out the entire agreement between the parties, and replace all prior oral and written agreements, understandings and arrangements relating to the subject matter or these terms and conditions.
In these terms and conditions, “Services” means the investigations, advice, reports and any other form of information supplied in any format by Transylvania Investigations Service® according to the client’s request. The “Client” means the party requesting the services, and “Transylvania Investigations Service®” means the business of Count Business SRL.

Supply of services

Transylvania Investigations Service® agrees the scope of a project and its deliverables on a case-by-case basis. Upon client approval, Transylvania Investigations Service® sends written confirmation of the agreement.
Requests for additional work relating to an existing project are confirmed in a new document.
Delivery dates for projects are provided in good faith, based on information available to Transylvania Investigations Service® at the time of accepting the client’s request for services. A delay in the completion of services does not entitle the client to repudiate the contract or any part thereof, or to claim any damages or compensation in respect of such a delay.
Transylvania Investigations Service® reserves the right to sub-contract all or any part of the contract without prior notice to the client, except the situations when the parties conclude for the adverse.
Transylvania Investigations Service® reserves the right to refuse, or discontinue projects, if necessary. Transylvania Investigations Service® does not accept any liability for this.
The client agrees not to use any information provided by Transylvania Investigations Service® (conversation, email, letter, report or any other form of communication), unless it is expressly identified as a statement of truth, affidavit, witness statement or statement of fact, by Transylvania Investigations Service® and with the written approval from Transylvania Investigations Service®.


Transylvania Investigations Service® maintains client confidentiality, and prides itself on a providing professional service.
We are, however, obliged to divulge client or potential client information, if required to do so by the Romanian laws in special situations, to protect our own rights, or the safety of another person.
The information Transylvania Investigations Service® provides is for the sole use of the client. The client agrees not to divulge any information provided by Transylvania Investigations Service®, in any format, to third parties without the prior consent of Transylvania Investigations Service®.


Transylvania Investigations Service® carries out investigations discreetly and diplomatically, and will not make any direct approach to a subject under investigation without consent from the client. The client acknowledges that in carrying out its work, Transylvania Investigations Service® may alert the subject being investigated to this fact. Transylvania Investigations Service® accepts no liability for any consequences or losses (direct or indirect) or any action taken by the client or subject under investigation in this regard.
Transylvania Investigations Service® researches and verifies the information it provides thoroughly and meticulously, nevertheless, a situation may arise in which the accuracy of our information is questioned or disputed.
Transylvania Investigations Service®, under no circumstances, accepts responsibility for any loss or damages incurred by a client or potential client, directly or indirectly arising from:
• the use or misuse of any information provided by ourselves;
• inaccuracy of information derived from third party sources or supplied by Transylvania Investigations Service®, verbally or in writing;
• the nature of information gathered on behalf of the client;
• delay in obtaining information or the inability to obtain information on behalf of the client, owing to an act of God or any other cause whatsoever, beyond Transylvania Investigations Service’s control.
Transylvania Investigations Service® reserves the right to draw any normal and reasonable conclusions from the information it gathers without accepting any liability, financial or otherwise, as to the accuracy of such conclusions.
Transylvania Investigations Service®, does not, under any circumstances, accept any liability for loss or damages incurred by a client or potential client for the cancellation or discontinuation of services, or for any delay in providing information or a report to a client.

Restriction of liability

Transylvania Investigations Service’s responsibility is strictly limited to rectification or the replacement of services provided, within a reasonable timeframe, should it be found that Transylvania Investigations Service® has acted negligently, been in breach of contract or a statutory duty.


Transylvania Investigations Service® takes on projects from the client on the express understanding that the instructing solicitor and/ or client or company is responsible for the payment of all fees and disbursements incurred whether on behalf of their clients or otherwise.
Fees for services rendered are required to be paid in Euros, RON or $US, within maximum 30 days from invoice date.
Transylvania Investigations Service® reserves the right to charge for work completed or partly completed, this applies also to projects discontinued or cancelled by Transylvania Investigations Service®.


All contracts and agreements between Transylvania Investigations Service® and the client operate as Romanian contracts, and are governed by the law of Romania.

All enquiries and questions can be directed to:
Count Business SRL
Unique Identification Number: RO 18638282
Trade Register Office Registration: J24/695/2006
Baia Mare, 62/59 Republicii Blvd., Maramures
Contact form [ here ].